Support

How can we help?

Pick an app for its FAQ, or write to us directly. Real people answer every message.

OpenLiftFAQ and help

OpenMealFAQ and help

OpenReadFAQ and help

OpenScaleFAQ and help

WebsiteBlockFAQ and help Email supportsupport@canb-apps.com

How do I get help with an app?

Email support@canb-apps.com with the app's name, your device and iOS version, and what happened. Screenshots help a lot.

My data isn't syncing between devices.

Check that iCloud sync is turned on in the app's settings on every device, that each device is signed in to the same Apple Account and that iCloud Drive is enabled. The sync page in each app shows its current status and lets you sync now.

How do I move my data to a new iPhone?

Turn on iCloud sync before switching, or use the app's export feature to save a file and import it on the new device. Restoring an iPhone backup also brings your data along.

Can I suggest a feature?

Please do. Many features in our apps started as an email from someone who uses them.